Some of you have faced production issues (missing or damaged inserts mostly) with the 1st print of Turing Machine and we are very sorry about this!
Please note that we do see every piece of feedback you share and that we take the issues very seriously, even those that do not affect gameplay. The files for future prints have been reviewed with the factory and insert issues will be corrected in those copies.
To give you more insight, here is an outline of the whole verification process, for each one of our games:
1/ Production files are sent to the factory
2/ E-proofs are checked by our development team: die cuts, texts, elements positions, and colors are reviewed
3/ Production samples are checked by our development team: QA testing with each piece of the game components as well as a full assembling check
One important piece of information is that all our games are assembled by hand. Since there is a possibility of human error, the factory systematically sends us 1% of the total production of spare parts to be able to respond to players’ requests generated by those human errors. We are proud to say that despite the complexity of some projects (Zombie Kidz for example includes legacy elements, Master Word has cards which must respect a certain order, and Turing Machine which has several complicated components including punched cards and a cardboard insert), the factory we collaborate with has a very low error rate. We are literally overwhelmed with spare parts accumulated over the years because errors never represent the entire 1% of spare parts sent.
On a more general note, if ever you encounter missing parts or incorrect material with our games, please reach out to your local game shop or our distributor for your region (you can usually see the distributor information on the game box).
Turing Machine will be back in April in the US.
The Scorpion Masqué team,
Once a month Scorpion Masqué's Grand Poobah shares his thoughts with you. From how the market has evolved, to writing rules that make sense, with detours into game mechanisms, you will get a glimpse at the board game industry from the point of view of a publisher.
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